Jovi Rivera is the Regional Director of the West/City, overseeing multiple NYCBS locations from Brooklyn to Staten Island. Her responsibilities include employee engagement, continuous quality improvement efforts, and oversight of location operations. Jovi has over 13 years of experience in revolutionizing patient-centered solutions to deliver quality care and top-notch outcomes across the care continuum. Previously, Jovi served as Practice Administrator for an Oncology & Hematology practice in Maryland. She received her Bachelor of Arts in English from St. John’s University.