Headshot of Dr. Helen Shum M.D.
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Languages: English, Mandarin, Cantonese

Medical Oncology & Hematology

Dr. Helen Shum is a Board Certified Physician in the areas of Internal Medicine, Hematology, and Oncology.

Dr. Shum earned a Bachelor of Science degree in Biology from Brandeis University in Massachusetts while minoring in Anthropology and Biochemistry. After her undergraduate studies, she attended Drexel University College of Medicine in Pennsylvania where she received her Medical Degree. She completed her Internal Medicine internship and residency at Brown University and went on to complete her fellowship training in Hematology and Oncology at Albert Einstein College of Medicine, Montefiore Medical Center.

During her training, Dr. Shum has participated in basic science research at Cornell University, Memorial Sloan-Kettering Cancer Center, and the New York Blood Center. She also co-authored several publications on various topics in clinical oncology. Since completing her training, Dr. Shum has treated patients with a wide variety of hematologic and oncologic disorders in Manhasset, New York. She is thrilled to be returning to Queens to continue to serve her community alongside other medical professionals at New York Cancer & Blood Specialists.

Credentials:  M.D.
Education & Training
   FACP:    Montefiore Medical Center
   Residency:    Brown University
   Medical School:    Drexel University College of Medicine
   College:    Brandeis University


Flushing Hospital Medical Center
Glen Cove Hospital
Huntington Hospital
Long Island Jewish Forest Hills
Mount Sinai Queens
NSLIJ-New Hyde Park
New York Presbyterian-Queens
Plainview Hospital
St. Francis Hospital

Patient Reviews

  • "I’m so grateful to Dr. Helen Shum for her kindness, care, and compassion. She helped me through a difficult health issue. I’m now fully recovered and no longer need treatment. Thank you so much, Dr. Helen Shum🙏🏻"
      from Vanessa 5.0 Stars - (2025-03-22)
  • "Excellent oncologist caring listens, gives her input, doesn't rush. Very attentive"
      from Arlene 5.0 Stars - (2025-03-21)
  • "Dr Helen Shum is a great professional Dr and she takes great pride in helping all patients understand the course of treatments and procedures one has to go through. She has a great team working with her to ensure you excellent experience with them. I am internationally grateful to have her as my Dr.!"
      from Cornell 5.0 Stars - (2025-03-21)
  • "⭐⭐⭐⭐⭐ Dr. Shum is an exceptional hematologist, and my experience at her office was outstanding. From the moment I walked in, the staff greeted me with warmth and professionalism. They were not only friendly but also incredibly helpful throughout the entire process, making the environment feel welcoming and comfortable. Dr. Shum herself is truly remarkable. She dedicated an extensive amount of time during my visit to thoroughly explain every detail of my current health situation. Her ability to break down complex medical information into something I could understand was invaluable. She was extremely attentive to my concerns and responsive to all of my questions, never once making me feel rushed. Her compassion and professionalism were evident in every interaction. The office itself is spacious, clean, and meticulously maintained, creating a peaceful and inviting atmosphere. I cannot recommend Dr. Shum highly enough to anyone in need of a hematologist. Her expertise, combined with her genuine care and responsiveness, make her an absolute standout in her field. I am deeply grateful for her outstanding care and dedication. Thank you, Dr. Shum, for your kindness and commitment to your patients! 🙏❤️"
      from Emily 5.0 Stars - (2025-03-20)
  • "Good place,very comfortable,good staff. Dr. Helen Shum is very good doctor.Fully explanation."
      from Tammy 5.0 Stars - (2025-03-20)
  • "I am always happy to see Dr Shum ; She is informative and compassionate to ones concerns. It is assuring to know your DR. Hears you!!"
      from Shirley 5.0 Stars - (2025-03-14)
  • "Thank u so so much for ur help god bless you and all your family 🙏🙏🙏"
      from Gad 5.0 Stars - (2025-03-12)
  • "I recently saw Dr. Shum on 3/6/25! Dr. Shum is an incredibly prestigious and highly skilled Hematologist in Queens, NY, whose expertise immediately put me at ease. From the moment I met her, her deep knowledge, calm demeanor, and reassuring approach instilled absolute confidence that I was in the best hands. She took the time to thoroughly explain everything, addressing any concerns with clarity and patience. Her reputation in the medical community is well-earned, and after my visit, I completely understand why—her professionalism and expertise are unmatched. I walked away feeling assured that I am going to be fine, thanks to her exceptional care and unwavering detail. Equally impressive is the nurse practitioner who assists Dr. Shum. She was warm, attentive, and incredibly knowledgeable, making the entire experience even more impressive. The level of expertise, compassion, and attention to detail provided by both Dr. Shum and her team is unparalleled. It’s clear that they are deeply committed to their patients, and I am beyond grateful for the outstanding care I received. Once again, I wholeheartedly recommend her to anyone in need of a skilled and compassionate hematologist—you will be in the absolute best hands. All my best, Luke"
      from Luke 5.0 Stars - (2025-03-10)
  • "I want to express my sincere gratitude to Dr. Shum for her exceptional care and support. I also want to extend my thanks to Dr. Fillos, Julie, and the entire care team at NYCBS for their kindness and dedication to patient care. Their professionalism, compassion, and commitment made a meaningful difference in my experience. I truly appreciate everything they have done."
      from Viswa 5.0 Stars - (2025-03-07)
  • "The care I have received over the YEARS is exceptional DOC SHUM IS MY #1DOC. I AM HAPPY AND VERY HEALTHY DO TO HERE CARE. THANK YOU J.O."
      from John 5.0 Stars - (2025-02-28)